Return Policies
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Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, after which the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please follow all given instructions carefully.
Make sure to print and use the pro forma invoice and shipping label provided.
If the instructions are not followed correctly or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on your card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the original order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way, and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, along with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external shipping parcel.
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate and resolve the issue.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with the Return Policy detailed on the website.
Unauthorized or non-standard returns may be shipped back to the original delivery address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned using a non-provided return label.
If the parcel does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese using the Returns Area available in their Modesese account.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will then review and approve the return request, and the customer will receive an email with detailed instructions to arrange the return.
Once authorized, the customer can prepare the package using the original packaging.
Note: Only one return request per order is allowed.
Partial Refund
The cost of return shipping is EUR 30, which will be deducted from the final refund.
Please carefully follow all provided instructions.
Make sure to print and use the pro forma invoice and shipping label that will be provided.
If the instructions are not followed correctly, or if the provided documents are not used, Customs may apply import fees. These fees are the customer’s responsibility and will be deducted from the refund.
Partial refunds will be processed as soon as the returned items have been checked and accepted by Modesese.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on the card provider.
Orders paid via PayPal will be refunded to the original account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, shipping fees of the order are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way and must not show any signs of use.
Soles of footwear must be in perfect condition and must not be marked in any way.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as the external parcel for shipment.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it promptly.
Modesese.com reserves the right to refuse unauthorized returns or those not sent in accordance with this Return Policy.
Unauthorized or non-standard returns may be sent back to the original shipping address.
If such a return is accepted, Modesese.com may deduct a 10% administrative/re-stocking fee from the refund.
Modesese.com is not responsible for orders returned with a non-provided return label.
If the package does not reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, shipping and return costs incurred will not be refunded.
If any of the above return conditions are not wholly or partially met, Modesese reserves the right to refuse the return and return the product to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com
Return Policy
The client has the right to return purchased items within 14 days from the date of receipt of the goods.
Customers wishing to exercise the right of withdrawal must notify Modesese through the Customer Area of our website.
Return Instructions
The customer can access the Returns Area, select the order and the products they wish to return, and indicate the reason for the return.
Our Customer Service team will review and approve the request, after which the customer will receive an email with detailed return instructions and a pre-paid shipping label.
Once authorized, the customer should prepare the return using the original packaging.
Note: Only one return request per order is allowed.
Refunds
The return shipment is free of charge when using the courier provided by Modesese.
Refunds will be processed as soon as the returned items have been checked and accepted by Modesese, usually within 3–5 business days from the delivery date.
During peak or promotional periods, it may take up to 10 days.
For orders paid by Credit Card, the refunded amount will appear within approximately 10 business days, depending on your card provider.
Orders paid via PayPal will be refunded directly to the original PayPal account.
Partial refunds will be issued in the same currency as the original purchase.
Any differences in the refunded amount due to exchange rate fluctuations will not be reimbursed.
If applicable, original shipping fees are non-refundable.
Return Terms & Conditions
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
Items returned to us in a non-sellable condition will not be refunded and may be sent back to the customer.
Items must not have been worn, washed, or altered in any way, and must not show any signs of use.
Soles of footwear must be in perfect condition and unmarked.
Items must be returned with all original labels and security tags still attached, together with packaging and accessories (dust bags, hangers, garment covers, etc.) received with the order.
Shoes and accessories must be returned in their original boxes, which must not be damaged, altered, or used as external shipping packaging.
Inspect your order upon receipt and contact us immediately if any item is defective, damaged, or incorrect, so that we can evaluate and resolve the issue.
Modesese.com reserves the right to refuse unauthorized returns or those not in accordance with this Return Policy.
Unauthorized or non-standard returns may be shipped back to the original delivery address.
If such a return is accepted, a 10% administrative/re-stocking fee may be deducted from the refund.
Modesese.com is not responsible for orders returned with a non-provided label.
If the parcel fails to reach our warehouse, it remains the customer’s responsibility, and the refund will not be processed.
In case of refused delivery, both shipping and return costs incurred will not be refunded.
If any of the above conditions are not wholly or partially met, Modesese reserves the right to refuse the return and ship the product back to the customer, following payment by the customer of all additional shipping costs.
📩 For any return inquiries or assistance:
admin@modesese.com