CONDITIONS OF SALES

The following general terms and conditions regulate the online sales contract of www.modesese.com website (below named as “Website”), property of My Way S.r.l. (below named as “the Company”), with the head office at Via Bagutta 8, 20121 Milano, Italy, P.IVA IT08949261211

All orders placed via this Website as well as its deliveries and services are governed exclusively by the General Terms and Conditions of Sales set out below, as applicable at the time the order is placed.

Any diverging terms and conditions from the customer are not accepted, except where specifically agreed in writing.

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DEFINITION AND CONCLUSION OF THE CONTRACT

When you place an order to purchase a product from Modesese, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched it (the “Dispatch Confirmation Email”). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Modesese when you place an order.

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PRODUCTS AVAILABILITY

The computer system that characterizes this website is designed to ensure the immediate execution of orders; it shows in real-time, in its electronic catalogue, the availability of products. If an order exceeds the amount available in the warehouse, the Company will immediately notify the consumer before or at the time of the contract and provide, if necessary, a refund for sums already received pursuant to Art. 54 of D.Lgs. 206/2005. Unless the consumer agrees, the supplier cannot fulfil his obligations by providing different goods from the ones agreed, even if of equal or greater value. This has to be expressed before or at the conclusion of the contract.

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LIMITATION OF RESPONSIBILITIES

Modesese has the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis.

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PRICING

Prices are those stated on our Website www.modesese.com at the time of the order.

For shipments to countries subject to EU VAT/TVA, it is included in the purchase price. For shipments outside the EU, prices are displayed VAT/TVA free.

Prices exclude delivery costs, which will be automatically added to the total amount due when the user views the items in the shopping basket and selects the shipping method.

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TAXES

For shipments made in Italy, the United Kingdom, the United States, Hong Kong, Switzerland, Australia, New Zealand and countries within the European Union, any taxes are included in the prices displayed on the website. For other countries, additional costs may apply for customs duty and local taxes, which are for the user's account.

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LIMITATION OF LIABILITY

The Site contains a large number of products and it is always possible that, despite our best efforts, some of them might be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that where a product’s correct price is less than our stated price, we will charge the lower amount; if a product’s correct price is higher, we will normally either contact the consumer for confirmation before dispatching or reject the order and notify the consumer.

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PAYMENT METHODS

All payments made on modesese.com are handled in €/EUR. Orders can be paid by:

Credit Card – All transactions are processed through secure systems (Adyen).
PayPal – Payment via your PayPal account or credit/debit cards.

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SHIPPING

Orders are processed Monday to Friday, 8:00 am – 6:00 pm CET.
Deliveries are handled by Poste Italiane, DHL, or UPS. The estimated delivery time after dispatch is within 5 working days, depending on destination.

During sales or special promotions, processing may take longer.

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SHIPPING COSTS

Delivery costs and times depend on the destination country.
Visit this page for more about our Shipping Policy and rates.

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TAXES AND DUTIES

For shipments made in Italy, the UK, the US, Hong Kong, Switzerland, Australia, New Zealand and EU countries, taxes are included in prices.
For all other countries, customs duties and local taxes may apply and are the user’s responsibility.

If a customer refuses delivery, they are responsible for all related charges, including the original shipping costs and return shipping to Italy.

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TRACKING

As soon as the order is shipped, the consumer will receive an email with the courier tracking number to check the order status via the link provided.

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DELIVERY INSPECTION

Upon delivery, customers must inspect the parcel before signing.
If the parcel appears damaged or tampered with, sign with reservation or refuse the delivery.
Any claims must be reported within 10 days of delivery to admin@modesese.com.

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RETURNS

If you are not satisfied with your order, you may return it within 14 days of delivery.
For Private Sale orders, returns must be requested within 7 days.

Refunds exclude shipping and return costs, unless the product is faulty.
Returned products must be unworn, unused, and with all original tags and packaging.

For assistance: admin@modesese.com

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GUARANTEE OF AUTHENTICITY

Modesese guarantees the authenticity of all products sold on its website.
All items come only from authorized boutiques and resellers.
Colors may vary slightly depending on display settings.

All content, including trademarks, images, and text, is the exclusive property of Modesese and protected by copyright.

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DAMAGED PRODUCTS

If you receive a damaged or faulty product, contact admin@modesese.com immediately with your name, address, and order reference.
We may request photographic evidence before authorizing a return or refund.

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PRODUCT INFORMATION

Images and descriptions are for guidance only; slight variations in color or texture may occur.
For sizing questions, please contact admin@modesese.com before placing an order.

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LIMITATION OF LIABILITY

The Company is not responsible for any incorrect or incomplete information on the site, except in cases of fraud or gross negligence. Users are responsible for using the Website in accordance with the law.

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UPDATE OF TERMS AND CONDITIONS

The Company may modify these Terms at any time. Updates take effect upon publication on www.modesese.com.

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JURISDICTION

Any dispute related to online sales contracts is subject to Italian jurisdiction.
Applicable law: Italian Consumer Code.

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PRIVACY

Modesese guarantees that all personal data are handled in compliance with Italian Law and EU Regulation (GDPR).
Personal data are used only for purposes strictly related to order management and fiscal obligations.
To request data modification or deletion, contact admin@modesese.com.

Data controller: My Way S.r.l., Via Bagutta 8, 20121 Milano, Italy.

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CONTACT

For further information, please contact us at:
📧 admin@modesese.com